Privacy Policy
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<p><strong>Last updated:</strong> <span class="placeholder">27/09/2025</span></p>
<h2>Introduction</h2>
<p>Eastland India ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from <a href="https://eastlandindia.com">https://eastlandindia.com</a> (the "Site").</p>
<h2>1. Information We Collect</h2>
<p>We collect various types of information for different purposes to provide and improve our service to you.</p>
<h3>Personal Information</h3>
<p>When you place an order or attempt to make a purchase through the Site, we collect "Order Information," which may include:</p>
<ul>
<li><strong>Contact Details:</strong> Name, billing address, shipping address, email address, and phone number.</li>
<li><strong>Payment Details:</strong> <span class="placeholder">We do not store credit card details; they are processed securely by our payment gateway, PayUMoney/Razorpay</span></li>
<li><strong>Account Information:</strong> Username and password (if you create an account).</li>
</ul>
<h3>Usage Data</h3>
<p>When you browse the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. We call this "Usage Data" or "Device Information."</p>
<h2>2. How We Use Your Information</h2>
<p>We use the collected information for the following purposes:</p>
<ul>
<li><b>Order Fulfillment:</b> To process and fulfill your orders, including processing payments, arranging for shipping, and providing you with invoices and order confirmations.</li>
<li><b>Communication:</b> To communicate with you regarding your order, answer inquiries, and provide customer support.</li>
<li><b>Marketing:</b> To send you promotional emails about new products, offers, or other updates, provided you have opted in to receive them.</li>
<li><b>Improvement:</b> To screen our orders for potential risk or fraud, and to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).</li>
</ul>
<h2>3. Sharing Your Personal Information</h2>
<p>We share your Personal Information with third parties to help us use your Personal Information, as described above.</p>
<ul>
<li><b>Service Providers:</b> We share necessary information with partners who perform functions on our behalf, such as <b>payment processors</b> (<span class="placeholder">PayUMoney/Razorpay</span>) and <b>shipping carriers</b> (<span class="placeholder">IndiaPost, Delhivery</span>).</li>
<li><b>Legal Compliance:</b> We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.</li>
</ul>
<h2>4. Cookies and Tracking Technologies</h2>
<p>The Site uses "cookies," which are small data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies to <span class="placeholder">maintain your shopping cart state and login state</span>. You can control or refuse cookies through your browser settings, though doing so may affect your ability to use some parts of the Site.</p>
<h2>5. Data Security</h2>
<p>We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include <span class="placeholder">SSL encryption, secure server access, etc.</span>.</p>
<h2>6. Your Rights</h2>
<p>Depending on your location, you may have the right to access the personal information we hold about you, to correct it, or to request that your personal information be deleted. If you would like to exercise this right, please contact us through the contact information below.</p>
<ul>
<li>To unsubscribe from our marketing communications, please use the unsubscribe link provided in the email.</li>
</ul>
<h2>7. Changes to This Privacy Policy</h2>
<p>We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.</p>
<h2>8. Contact Us</h2>
<p>For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at <span class="placeholder">eastlandspices2000@gmail.com</span> or by mail using the details provided below:</p>
<p>Eastland India<br>
<span class="placeholder">EAST LAND INDUSTRIES, 2/26, RAJAKKAD P O, MULLAKKANAM, Udumpanchola Circle, Idukki, Kerala-685566</span><br>
<span class="placeholder">9961561630</span></p>