Privacy Policy
Last updated: 27/09/2025
Introduction
Eastland India ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://eastlandindia.com (the "Site").
1. Information We Collect
We collect various types of information for different purposes to provide and improve our service to you.
Personal Information
When you place an order or attempt to make a purchase through the Site, we collect "Order Information," which may include:
- Contact Details: Name, billing address, shipping address, email address, and phone number.
- Payment Details: We do not store credit card details; they are processed securely by our payment gateway, PayUMoney/Razorpay
- Account Information: Username and password (if you create an account).
Usage Data
When you browse the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. We call this "Usage Data" or "Device Information."
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Fulfillment: To process and fulfill your orders, including processing payments, arranging for shipping, and providing you with invoices and order confirmations.
- Communication: To communicate with you regarding your order, answer inquiries, and provide customer support.
- Marketing: To send you promotional emails about new products, offers, or other updates, provided you have opted in to receive them.
- Improvement: To screen our orders for potential risk or fraud, and to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Service Providers: We share necessary information with partners who perform functions on our behalf, such as payment processors (PayUMoney/Razorpay) and shipping carriers (IndiaPost, Delhivery).
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies and Tracking Technologies
The Site uses "cookies," which are small data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies to maintain your shopping cart state and login state. You can control or refuse cookies through your browser settings, though doing so may affect your ability to use some parts of the Site.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include SSL encryption, secure server access, etc..
6. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, to correct it, or to request that your personal information be deleted. If you would like to exercise this right, please contact us through the contact information below.
- To unsubscribe from our marketing communications, please use the unsubscribe link provided in the email.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at eastlandspices2000@gmail.com or by mail using the details provided below:
Eastland India
EAST LAND INDUSTRIES, 2/26, RAJAKKAD P O, MULLAKKANAM, Udumpanchola Circle, Idukki, Kerala-685566
9961561630